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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at akkoyungurkan991@gmail.com. Please note that returns must be sent to the following address:
[ENTER RETURN ADDRESS]
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you have any questions regarding returns, you can always contact us at akkoyungurkan991@gmail.com.
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Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item. This allows us to evaluate the issue and resolve it as quickly as possible.
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Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care products (such as beauty products)
We also do not accept returns for hazardous materials, flammable liquids, or gases.
If you have any questions or concerns about a specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.